Lovely central apartment, clean and full of character. Great apartment in convenient location, everything was walking distance. Very helpful YouStylish staff when things went a little awry initially.
Due to our booked flat not having been cleaned we were upgraded to a bigger flat with more space and a better location. I always feel how people respond when things go wrong is more telling than when things go smoothly, and I feel the YouStylish staff was very helpful.
Although we work every day so that our apartments are impeccable and meet the standards required by our customers, there are times when problems arise outside of what we can control. We must inform our customers that we will change them to a new apartment. This was the case of Sally and her partner. Who prior to their arrival in Barcelona, were informed that the apartment they had rented had a last minute inconvenience. What we did was to make an upgrade to the reservation so they could stay in a better apartment than they had booked, for the same price. Sally and her partner were very happy with the change and had a great vacation in Barcelona.
From the YouStylish team, we are always accompanying our clients throughout the reservation and arrival process. So that inconveniences such as these one, are solved in the best possible way.
Sally, thank you very much for your understanding and we hope you visit us again soon.
Take a look at the apartment where Sally and her partner stayed:
Romantic accommodation in Barcelona incorporates color, texture, and taste to make a very stylish choice for your stay in the Barcelona city centre.